Privacy Policy
Last Updated: January 2024
1. Introduction
creativideoai.com ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We collect information you provide directly to us, including:
- Personal Information: Name, email address, phone number, and other contact details you provide when you register, subscribe to our newsletter, or contact us.
- Payment Information: Credit card details and billing information when you purchase our services (processed securely through third-party payment processors).
- Usage Data: Information about how you use our website and services, including your IP address, browser type, device information, pages visited, and time spent on pages.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Send you marketing and promotional communications (with your consent)
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, prevent, and address technical issues and fraudulent activity
- Comply with legal obligations and enforce our terms and policies
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We share information with third-party vendors, consultants, and service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services).
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose information to protect the rights, property, or safety of creativideoai.com, our users, or others.
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Types of cookies we use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements
6. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
- Right to Erasure: You have the right to request deletion of your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request restriction of processing your personal data.
- Right to Data Portability: You have the right to request transfer of your data to another organization or directly to you.
- Right to Object: You have the right to object to our processing of your personal data.
- Right to Withdraw Consent: You have the right to withdraw consent at any time where we relied on consent to process your data.
To exercise these rights, please contact us using the information provided below.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
creativideoai.com
Email: privacy@creativideoai.com
Address: 123 Innovation Drive, San Francisco, CA 94105, United States